Hosting News – Riyadh and Cologne - Voxeo, the leading provider of Unlocked Communications™ solutions and 2Share (Emerging Technology Holding Co.), the pioneer of voice portals & enabler of voice recognition technologies in the Arab world, today announced a partnership that will bring Unified Self-Service™ solutions for phone channels such as IVR, SMS, Instant Messaging, and others to countries like Bahrain, Kuwait, Qatar, Saudi Arabia, United Arab Emirates and Egypt.
Customers will benefit from this relationship since they do not need to invest in hardware, software or IT staff to operate a system that is provided by 2Share and Voxeo.
2Share is the first company in the Arab world that implements a complete unified Voice Portal based on Arabic speech-enabled voice portals for Telco operators, E-Government and public contents providers. The company develops, implements, operates and hosts the most extensive infotainment voice portal within the largest telecommunications company in the Middle East. 2Share provides solutions for the travel industry, e-government, operators and service providers, infotainment voice portals, and other services based on Voxeo’s leading technologies.
“We are very excited about this relationship with Voxeo,” comments Eng. Mansour Al-Obaid, CEO at 2Share. “For us, Voxeo is a strategic partner for the delivery of Voice-enabled hosted services. By partnering with Voxeo, we are a step closer to our vision of being the largest Arabic company in hosted voice services in the Middle Eastern market. We are looking forward to working with Voxeo in this promising market.”
“2Share is a perfect partner for Voxeo,” states Michael Codini, Managing Director Voxeo EMEA. “With the deployment of Voxeo’s Prophecy platform and the VoiceObjects application lifecycle suite, 2Share can now provide solutions and services that help businesses improve customer experience and customer loyalty while at the same time, customer service costs decrease.”
2Share (Emerging Technology) is the leading provider in the area of hosting voice technologies, Arabic enabled Speech Solutions and interactive contact centers in the Arab world. The company is established in 2007 and delivers its customers state-of-the-art applications and solutions that reduce costs, increase customer loyalty and satisfaction, and in the same time increase revenue. Industries such as telecommunications operators, airports, travel, financial institutions, healthcare and many others are already using communications solutions that are powered by 2Share. For more information please visit www.2-share.com.
Voxeo unlocks communications. We loathe the locks that make voice, SMS, instant messaging, Twitter, web chat, and mobile web unified communication and self-service applications difficult to create, manage, analyze, optimize and afford. Every day we work to unlock the neglected value of these communications solutions with open standards, disruptive innovation and a passion for problem solving–fueled by a company-wide obsession with customer success. We do so for more than 200,000 developers, 45,000 companies and half of the Fortune 100 from our headquarters in Orlando, Beijing, Cologne, and London. For more information, please visit www.voxeo.com.
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This entry was posted on Monday, January 31st, 2011 at 9:02 am and is filed under Press Releases, Web Host News. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.
Monday, 31 January 2011
2Share Selects Voxeo To Deliver Multi-Channel Communication Portals and IVR Hosting Services | MyHostNews: Web Hosting News, Web Hosting Interviews, Web Hosting Awards and Web Hosting Reviews